We answer within one business day.
| In the app | Profile → Help. This is the fastest route because it attaches your trip details automatically. |
|---|---|
| contact@vitabelandsons.com | |
| Phone / WhatsApp | +237 653 14 64 97 |
If you are in immediate danger, call the emergency services first. Police 117 · Gendarmerie 113 · Fire 118. Report it to us afterwards so we can act on the account.
Open the trip in your history and tap Report a problem with this trip. Tell us what you expected to pay. We review the recorded route and correct the fare where the charge was wrong.
Open the trip in your history and tap I lost an item. We contact the driver on your behalf. Your phone number is not given to the driver, and theirs is not given to you.
Open the trip and choose Report. Serious reports are escalated immediately. You can also switch on Do not match me with this person again, which takes effect right away and is never disclosed to the other person.
Check the rejection reason in Documents. The usual causes are an expired date, a photograph that is cut off at the edge, or glare across the text. Re-upload the corrected document and verification restarts.
See deleting your CamRide account.
Vitabel & Sons Co. Limited · RCCM RC.TIKO.2024.B.059 · Tiko, South West Region, Cameroon. See our contact page for the postal address.